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Royal Vault Store Account

A Royal Vault store account is a seller seat set up for a physical venue, where staff load and pay out customers face to face.

Ask for an empty test account

Store seat or agent seat

Both use the same browser panel. A store seat simply suits a counter where several staff serve walk-in customers, while an agent seat suits one person selling by chat.

Setting up the counter

Use one tablet or laptop at the counter with the panel pinned in the browser. Keep the device for business only so nothing else interrupts a busy evening.

Cashier logins

Ask us for a separate login per cashier. When every load and redeem carries a name, end-of-shift checks take minutes instead of an argument.

Serving a new customer

Create the username, take payment, load the agreed amount and hand over the login slip. Show the customer where Royal Vault’s daily bonus appears in the lobby.

Customers who play at home

Royal Vault is built for play at home on iOS, Android and browser, so many venue customers keep playing later. Give them a clear way to reach the store for top-ups.

Closing the day

At closing, total the loads and redeems in the panel and compare them with cash in the drawer and any card or app payments.

Getting started

Tell us “Royal Vault store”, how many people will work the counter and which country the venue is in.

Questions

Can a Royal Vault store have several cashiers?

Yes, ask for one login per cashier.

How does a Royal Vault store seat differ from an agent seat?

The tools match; the store version is arranged around a staffed counter.

What does a store seat cost?

You pay for prepaid points only; message us for price.

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