Milky Way Store Account

Shops that sell Milky Way use an agent-level seat. Here is how to run it at a counter.

Message us for price Ask for an empty test account

A counter device

Keep one tablet or laptop behind the counter with the panel bookmarked. Sign in at opening, sign out at close.

Fast service

In-person players expect quick loads. Keep usernames in a pattern that is easy to search, such as a first name plus a number.

Staff

Ask for separate staff logins if several people serve players. Change passwords when staff change.

Showing the lobby

Open the browser lobby on the counter device to show keno, horse racing, slots and shooters to new customers. For store balance, message us for price.

Closing routine

Sign out, note the final balance, and compare with the log. Two minutes each night.

After-hours requests

If you take message requests after closing, log them with a note so in-store and online moves stay distinct.

Counter screen privacy

Turn the screen away while typing passwords, and never leave the panel open on an unattended device.

Signage

A small sign with your hours and cash-out rules saves repeating them to every customer.

When to add a second seat

If the shop also supplies other sellers, ask about a sub-distributor seat.

Training a new helper

Walk them through one test player from creation to withdraw on the empty seat before they serve a real customer. Ten minutes of practice prevents most counter mistakes.

Questions

Store seat or agent seat on Milky Way: any real difference?

No difference in tools; a store seat is simply an agent seat used at a counter.

Can I run online too?

Yes.

Can a Milky Way shop have several staff logins?

Ask us at setup and we arrange what your counter needs.

Should customers use shop devices?

Usually not. Players on their own phones leave your counter screen for panel work.

Can I move from a store seat to a higher seat later?

Yes, ask us when you start supplying other sellers.

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