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eGame Store Account

Shops that offered eGame used a store seat, built around opening hours rather than message-by-message service. If your shop still runs one, this page covers the daily routine and the switch to eStar.

Ask for an empty test account

Store versus agent

The panel tools are the same. The difference is how the day runs: customers come to a counter during set hours instead of messaging at any time.

Opening routine

Sign in, check the balance covers the day, and glance at yesterday's history for anything unusual.

At the counter

Take payment, create or find the username, load, and hand over a receipt or note. Keep the screen out of customers' view when typing passwords.

Closing routine

Total the day's loads and redeems, compare with cash or card takings, then sign out.

Staff

Give each staff member their own login where possible, so you can see who did what.

Moving the shop to eStar

Because new top-ups go through eStar, ask us for an eStar store seat. Run both for a short period, then retire the eGame seat once regulars have moved.

Signage

Update any printed instructions or QR codes that point to the old player link.

Questions

Message us and we will help plan the switch.

Receipts and records

Give customers a simple written note of each load and payout with the date and username. It answers most counter questions instantly and gives you a paper trail if a customer disputes a balance.

Questions

What is an eGame store account?

A seller seat used by shops with opening hours.

Can a shop still get an eGame seat?

New seats are on eStar.

How should a shop switch?

Run both briefly, then retire the eGame seat.

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