Blue Dragon Agent Login Help

Most login problems have simple causes. Work through these before panicking.

Message us for price Ask for an empty test account

Use the address we sent

Check the basics

Caps lock, keyboard language and autofill errors cause many failed attempts. Type the details by hand once.

New phone or computer

Moving to a new phone or laptop? Type the Blue Dragon details manually the first time, then delete the copies saved on the old device.

Locked out

Send us the Blue Dragon username alone; a password never belongs in a chat. We check the seat and help you reset.

Suspected misuse

Spot a Blue Dragon transfer you never made? Reset the password at once, then message us.

Staff logins

Give every helper their own login. Shared passwords make it impossible to tell who did what.

Preventing repeats

Keep credentials in a password manager and sign out on shared devices.

Fake login pages

Lookalike pages often use a slightly different spelling or an extra word in the address. If anything about the page looks unusual, close it and type the address from our message by hand.

After a password reset

Sign in once on each device you use and remove old saved passwords. Then check your history for anything unfamiliar since your last visit.

Two-device habit

Save the Blue Dragon panel link on a spare tablet or laptop too; then a broken phone never strands your balance.

Questions

Why does my Blue Dragon login fail on my phone but work on my PC?

Usually a cached page or autofill error; try a private browser tab.

Do you ever ask for my password?

Never.

Can staff share my login?

No, give them their own.

What if I forgot my username?

Message us from the contact we opened the seat with.

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